Posts Tagged ‘communication tool’
Increase Website Traffic Through SEO Optimized IDX
Wednesday, November 2nd, 2011You probably pay a lot for your IDX service, but have you ever wondered if you are getting as much out of it as possible? Many agents don’t realize that proper and strategic use of your IDX integration can not only make your site more engaging to the visitor, but increase your traffic and search engine ranking as well. You just need to take four steps…
Four Steps to Getting the Most from Your IDX
Search engines, are constantly crawling sites, looking and comparing information to determine the best results to return to users searching for a particular set of keywords. By using a few simple strategies, you can leverage your IDX for content:
Step #1: Ensure your IDX resides on your site.
Most do this now because of the high demand for it, but if you don’t start from this premise, the rest of this article is a moot point for you. When it does, then every individual listing in the MLS can be viewed as a page of content on your site – and this is the central crux of the matter.
To see how many pages you are being credited for, try this… In a Google search, type site:yourdomain (in the example below, site:onlinedominance.com). In light gray writing at the top of the page, you will see the words “About ______ results returned.” So Google finds 1,340 pages of unique content associated with Online DominanceTM.
You can get “content credit” for all those listings in your MLS, provided you follow the next steps.
Step #2: Create predefined searches and install them on your site.
Having just a form for people to fill in with their search preferences, while vital, is not sufficient for this purpose because search engines are just an algorithm and are not interested in completing preference forms. So, if you want the search engine to see your content, you have to make sure the data from the MLS is being actively pulled onto your site. By creating predefined searches, such as by price, location, or even type of property, you are setting up a stream of constantly linked data of every listing that falls within those parameters.
Step #3: Create unique content describing that search
One of the more recent “gotchas” initiated by Google is an update that finds “low quality” pages, which is basically information it determines is syndicated from one source to many different sites. So, unfortunately for you, this means you can’t have just the predefined search. But you can end run this by taking the time to write a paragraph or two of custom content and add targeted title tags, so when the search engine indexes the page it may see some syndicated material but this will be offset by the unique content.
OK, you’re almost there!
Step #4: Link often and well
If you want the search engine to think a page is valuable, you have to treat it as if it IS valuable. So, every time you write something that relates to one of these searches, for instance a blog post about a recent upswing in sales in a certain price range in your market, include a link to that predefined search result page.
How this Helps Get Traffic to Your Site
So I know right now you are saying “Sure, I understand how to strategize the IDX, but what about the traffic and visitor engagement?”
Well, when the search engines find more pages of relevant content that is frequently updated, it helps your page ranking. Also, having lots of related third party sites (such as Trulia, Active Rain, etc.) link back to multiple points on your site helps not only ranking but the likelihood of people finding you. Finally, since every listing is viewed as a page on your site, searches on specific addresses (like when someone drives by and sees a yard sign) will yield your site as a result, so you don’t have to rely on over-used or highly competed for keywords.
As to customer engagement, people love the convenience and instant gratification of being able to see properties in the ranges or categories they prefer with the click of a button. Often, they aren’t sure exactly what they are looking for until they see some results, and having to go back and adjust information in a search form can be a bother. You will get more clicks on saved searches that then allow the user to sift and sort their specifics from there.
A Few Words of Advice
You have the step by step plan to get your IDX SEO optimized, and as always the next step is to implement. But be aware of a few more things before you do!
- Do Not Sock Google – Google is like the referee in a game, it watches to see if you are playing by the rules, and will throw the red card at any suspected foul punch. So, if you had say, 30 pages on your site one day and then next had 20,000, what do you think will happen? That’s right! So, pick the top 2 or 3 searches you think would be most effective in your area, and start adding those, going through all 4 steps to get them strategized. Add slowly to make your results most effective.
- Use the language your users use – People will tend to type search terms that they use in natural language. Name your predefined searches that same way to increase the match rate and hence your page position.
- Get a help in executing this over time – This is the perfect kind of task, low-level and long term, to get a VA to help you execute. Set up the process, set your priorities, and give a VA marching orders. You will see the results as they are added to your site, while freeing you up from worrying about maintaining the flow of information.
So, there you have it! Make sure you are getting the most out of your IDX’s capabilities when it comes to site traffic and visitor engagement by consistently initiating these strategies over time. The best thing is, since that IDX resides on your site, it will all be for your greater good!
Special thanks to Brad Carroll of Dakno Marketing for his contributions to this article.
Mr. Internet is the alter-ego of Michael J. Russer, an internationally recognized Internet speaker, trainer, author, and strategic consultant to the real estate industry. He’s dedicated to helping real estate professionals leverage their people skills into profit on the Internet. Send your Internet questions to help@askmrinternet.com or you can visit his Website at http://www.OnlineDominance.com and Facebook page at Facebook.com/OnlineDominance
This article is reprinted in its entirety from the October 2011 issue of REALTOR® Magazine by permission of the NATIONAL ASSOCIATION OF REALTORS®. Copyright © 2011. All Rights Reserved other than mentioned above. Mr. Internet® is a registered trademark of RUSSER Communications.
What’s In a Name? How To Avoid Domain Name Disaster!
Friday, July 1st, 2011
So, you’re getting ready to launch your new website. You’ve spent a few grand in the process of building a custom real estate website and you’re excited to showcase it to the world. The only thing you’re still debating is the domain name. You want to highlight that you’re a real estate agent and the area you service, but you also want people to become familiar with your name. How do you decide? You may think it simply comes down to making a decision and going with it. But that’s not the case! In fact, choosing the wrong domain name can bring your whole business to ruin if you’re not careful!
If you’re not sure what to include in your name or a little leery of buying a domain, here are a few Do’s and Don’ts that will help guide you!
Do: Location and Key Words- Include your main key words in your domain name if at all possible. Noting your location and what you do is imperative for SEO. For instance, www.NorthofBostonRealEstate.com is a great way to get noticed by those searching for real estate information in the North of Boston area!
Do: Auto Renew- While you may feel leery about having your domain auto renew because you’re not sure how long you’ll have your current website or business; forgetting to renew it can lead to disaster. The moment a domain name is not renewed it’s seen as available. If you have a great domain name, like the one mentioned above, someone could easily buy it and you’ve lost your suddenly lost your domain. This, in turn, would mean having to reprint any business cards and other print materials along with having to build up your following all over again.
Do: Own Your Domain- Having someone else register your domain for you is fine, but make sure that your name is noted as the business owner and administrative contact. That way, if you hire a new assistant or web contact; you’ll ensure that your domain is your property- no questions asked.
Don’t: Make it Hard to Remember- While you may think using “4” instead of “for” is catchy or that a misspelled word as in “real estate sellz” is memorable; it’s not. Any time you use a number, misspelled word, abbreviation or punctuation, it will be harder to remember. Oftentimes, people will only hear the your domain name mentioned in passing and will try to look it up; however they’ll wind up empty handed. Keep your site name simple and it will be far more memorable.
Don’t: Forget the Past- You always want to check into your domain names’ past. There are millions of websites out there, and even if a domain name is available, it may be too similar to another websites name and can run into legal trouble. Always verify your domain name before purchasing.
Don’t: Buy Every Extension- Unless you feel that your site name is common enough that it will be used again, you don’t need to buy every extension of your domain name; .com will be sufficient. Buying .net, .info, etc… will only add up to additional costs that aren’t necessary.
Phew! Well, that’s quite a list but one that can save you from heartache down the road! If you have questions about registering your domain, or have been considering getting a new website in place, let your Real Estate Virtual Assistant know! Some REVA’s are experienced with the ins and outs of domain management and can even create the custom website of your dreams! Your REVA can help you brainstorm a domain name, build a customized real estate site and come up with a marketing plan to showcase the results to your current and potential clients!
Contact Carrie
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How to Create Dynamic Contact Forms & Calls to Action on Your Website!
Friday, April 29th, 2011
Have you ever visited a real estate website that resembles an in your face used car commercial with flashing graphics, neon colors and every sentence competing for your attention all at once? You immediately feel the urge to click off the page and avoid being pressured to “act NOW!”
On the other hand, there are those websites that seem somewhat mysterious and finding any type of contact information feels like a treasure hunt with a dead end. After a minute of trying to figure out where the real estate agent is located or attempting to contact them to ask them a question about a property, you give up and find another more user friendly site.
So where’s the middle ground? How can you grab your audiences attention without “yelling” at them? How can you provide clear information in a compelling way?
There are two simple elements that can completely change how visitors view your website: contact forms and calls to action. Let’s take a quick look.
Contact Forms
Gone are the days of merely having your phone number and email posted somewhere on your home page. Today’s consumer wants to have an easier way to contact you. Consequently, the contact form has become a staple of cutting edge real estate websites.
Here’s what you’ll need:
1. A clear, easily accessible contact page. This should be a tab on your website that is easy to find.
2. This contact page will be a fill-in form that will feed directly to your email inbox.
3. You can also put your contact information on this page, but your main focus will be the contact form.
4. State clearly near the top or bottom of the contact form that their information will be kept confidential to make them feel at ease and built trust.
5. To make it even easier, a link at the bottom of each page of your website to your contact page will allow for even more immediate interaction.

Calls to Action
Our culture has become so used to the responsiveness of social media sites that they come to expect the same thing from a website. While you may not be able to respond right away once someone has filled out a form, you can give the feeling that your site is just as interactive.
Calls to Action are words that encourage readers to take action. You’ve all heard of them, but sometimes taking the time to get to the basics allows you to look at something from a fresh perspective. Imagine if you were visiting your site. What type of call to action would catch your eye and make you take time to fill out your information?
Here are a few key elements for creating effective Calls to Action:
1. Action words will instinctively draw in your readers. Words like subscribe, call, view now, search, etc… will provide a definitive action.
2. Offer an incentive. People will not freely give out their personal information, so a “trade” will make it easier to evoke a response. Provide a free market analysis, e-book of your community, or anything else you feel would interest your audience.
3. Graphical buttons are great for calls to action. Create buttons that complement the look of your site, but still stand out on the page.
4. Limit the number of calls to action. If you have too many on your site, visitors will get overwhelmed with the amount of choices. Three to five is usually an ideal amount as it offers variety, but keeps your calls to action from crowding up your site.
5. Keep it simple, yet creative. A short phrase or sentence will draw the reader in and will force you to choose your words wisely. Creativity in the graphic and wording will be the most effective call to action.


While often overlooked on a website, these two elements are essential for creating a website that reaches out to today’s audience. If you have more questions about creating a contact form or calls to action for your website, or need someone to create them for you; let your Real Estate Virtual Assistant know!
Contact Carrie
Visit us Online at RealSupportInc.com
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How To Turn Your Blog Into A Real Estate Hub!
Friday, April 15th, 2011
Hub: [huhb] noun- a center around which other things revolve or from which they radiate; a focus of activity, authority, commerce, etc… —Synonyms: core, pivot, heart
Does this describe your blog? It should! A great real estate blog can act as the center of your business- it’s heart and core- if you let it! Now, many of you may be thinking, “wait a minute… I thought my website was the most important thing.” It is. Without a strong website that offers valuable information, your real estate listings, what you’re about and calls to action, your real estate business will quickly fade in this technology driven society.
Let’s think of it this way: your website is a riverbed and your blog is the water.
Having your “constant” is foundational. You need your website to be the base of the information about your business. Typically, your website will not change on a regular basis (unless you’re updating listings), and will probably need a “refresher” every 6-12 months.
Your blog on the other hand is the water that brings the riverbed its’ life! Without water, the riverbed is dry, and without a riverbed, the water is chaotic and has no rhyme or reason. They work together to form a beautiful, lively river. They need each other.
So how can you make your blog a hub that brings life to your website? Your blog should be constantly changing and moving great information through its pages. It needs variety, quality and consistency. Below are a few great ways to turn your blog into a real estate hub.
1. Real Estate Content- Whether you’re providing selling tips, home improvement information, the latest market news, monthly statistical reports or advice for first time home buyers- the base of your blog should be real estate information.
2. Listings- Allow your readers to see the great new home that you’re listing or the one that you just sold! Showcase what’s going on with your business and the activity that makes you successful!
3. Community Highlights- Let your audience know that you’re in tune with what’s going on in the community that you serve. Upcoming events, local news that portrays how unique your city is, residents who are making a difference in the community, a feature of the great new restaurant in town- all make for interesting community blog posts!
4. Expert Interviews- This is unique way to draw local attention to your blog. Interview a community mortgage lender, the owner of a lawn care shop, a local home improvement contractor, etc… You get the idea! Grab your readers attention by providing them the information they want for things pertaining to their home or future investment.
5. Videos- Many agents are beginning to utilize this medium, and it’s ideal for our visual society. Whether you’re taking your audience on a tour of your town, highlighting a local bakery or are just giving a market update; videos will always be more of an interactive experience than simply reading a post.
Of course there are many things you could post on your blog- there are really no rules! The key to each post, however, is to make sure it’s still professional (not crossing any personal, political or racial boundaries). You always want to keep in mind that this is still a reflection of your business.
I hope these tips will you in turning your blog into the lively hub that it should be! If you have any questions or need help with your blog, ask your Real Estate Virtual Assistant! They’d love to bring life to your blog and boost your website and online presence!
Contact Carrie
Visit us Online at RealSupportInc.com
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I’m All Out of Ideas…So What Should I Post?!?
Friday, April 1st, 2011Having a populated, interesting Facebook page that engages people is difficult. Facebook is something that you have to allot time for every day, because you need to have an active page. You want your posts each day to be interesting, relevant, and engaging. You also want to make sure that you’re posting a variety of posts to keep your audience engaged and your content interesting. While we want to post about our community as much as we can, we have to admit that sometimes, there just isn’t a whole lot going on that day.
Getting “Facebook block” can be incredibly frustrating, as you feel as though you’re wasting time trying to find something unique to post, but at the same time, you don’t want your page to go unpopulated for the day. This is a dilemma that is all too familiar. So, here they are…the things you should post when you run out of ideas:
- A good quote. People love quotes. Whenever we post them for our clients, someone almost always “likes” it, comments on it, or retweets it. A good quote motivates the person who reads it and makes them want to get up off the couch and do something with their day. At RealSupport, we really like the website BrainyQuotes.com. All quotes are broken down into categories, and we browse the “Success”, “Work”, “Business”, “Inspirational”, and “Motivational” categories daily. While you don’t want to post quotes every day, it can be a nice change of pace once in awhile, and it’ll also show your fans how much you value success and motivation. The best part about posting a quote is that it doesn’t take much time, and you’re practically guaranteed to get interaction.

- Ask a question. While posting articles about real estate tips and events going on in your community is great, it doesn’t always invite interaction. Asking a question is always smart because it’s telling your fans that you care what they have to say and that you want them to participate on your page. Your fans want to engage with your page, or else they wouldn’t have “liked” it! Asking a question essentially invites your fans to share their thoughts and feelings on certain issues, and the sooner you start getting interaction on your page, the more likely it is that those fans will continue to interact with you. Try to make your questions relevant to what is happening in the world right now. For example, the end of March Madness is coming up for the NCAA Basketball season. You could ask your fans which team they want to win it all! Since it’s the beginning of spring, you could also ask them what their favorite part about spring is. Questions like that are easy for your fans to answer, they’re things that the world is interested in at the moment, and they’re guaranteed to get the interaction you want from your fans. It’s also a good cure for any form of “Facebook block.”

- Tell everyone what you’re up to! If all else fails, share a tidbit about what your company is up to! People love to hear success stories and updates about the people that they know, so sharing some exciting news about your business is always a great idea for a Facebook post. Are you hiring new team members? Have you had any closings lately? Any new clients? Are you attending a seminar any time soon? Sharing these things with your fans every once in awhile shows that you want to keep them informed on what is going on in your business, and that you want to share your successes with them ! At RealSupport, we call these success stories and updates “Kudos.” Your fans will love hearing what you’re up to, and we bet that you will get a few congratulatory comments, too.

- Think outside of the box…what’s the world talking about? We want our posts to be appropriate, professional, and interesting, but that doesn’t mean you have to confine every post to real estate tips, community events, and home improvement ideas. Sometimes, it’s good to take a second to think outside of the box of what you could post.One good way to do this is to sit down and think, “What is the world talking about?” For example, just a few short weeks ago, the iPad2 was released on the market. While this isn’t exactly real estate related, it’s something that everyone knew about, was talking about, and was anxiously anticipating. It would have been a good idea to post about the new iPad and see what your fans had to say about it. Another good example of “out of the box” things to post about are upcoming events that the whole country tends to get involved with. For example, in January, you could post about the Super Bowl. In July, you could post different barbecue recipes for Independence Day. If you know of a good sale or Groupon for the day, you could post about that. These are all things that people enjoy reading about, and they’re also things people care enough about to respond to. Sometimes, with a little thought and the willingness to expand your horizons, you could come up with great posts that aren’t confined to the “real estate” or “community” category.

This is just the beginning of the list of possible ideas to cure your “Facebook block”. While it can get frustrating when you run out of ideas in the real estate and community realm, these four ideas are great alternatives that will still get your fans talking and interacting. Not only will they help you populate your page when you’re out of ideas, but you’ll also find that it’ll help you get more of a variety of content on your page, and that can only spark your fans’ interests even more.
Remember, if you’re having a hard time thinking of things to post about, just take some time to think outside of the box. Your Real Estate Virtual Assistant can (and should!) maintain your social media presence for you!
Contact Carrie
Visit us Online at RealSupportInc.com
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atters during time off, to prevent being bombarded with an unexpected workload upon your return. Luckily, our smart phones and other modern technology allow us to keep abreast of work progress while we are away.



Every agent wants it. Whether it’s walking into a local restaurant and having people recognize you as “the” real estate agent in town, gaining new fans on your social media sites every day, having your phone ring off the hook with new leads or requests to be a guest speaker at a real estate conference; recognition and success go hand in hand.
Have an eye-catching graphic. The generic Facebook ad that you can run just has your business page’s profile picture as the ad’s graphic. While we’re sure that your profile pictures are very nice, the key to getting people to look at an ad is a unique graphic that is eye-catching and different. Whether it’s a stunning picture of your city’s skyline or a breathtaking country view, you want the picture to be able to stand out amongst a group of other ads. You might also want to put some sort of text over the picture in an interesting, colorful font. The text should be enticing, making the viewer curious about what the ad is about. Whether it’s a question or a promise of a discount, the text should make someone want to read your ad and click on it. It doesn’t necessarily have to be real-estate related, either. Your graphic can be more about your geographical area, niche marget, or target demographic. After all, you want to be seen as both a real estate expert AND community resource.
