Posts Tagged ‘communication tool’
5 Tips for Cutting Edge Print Marketing!
Friday, March 4th, 2011
Alot of what we talk about pertains to the latest in cutting edge technology and ways to be the most effective in online marketing. And rightfully so! We understand that’s where the majority of people are looking for homes as there are many online tools and resources available. But what about good old fashion print marketing? Does it even still exist in today’s fast paced, internet dependent society?
We recently received a question from an agent who is living in a very rural area. He, as any great agent should, understands the community he’s trying to reach. While he wants to encourage growth towards using online resources; he also wants to hold onto print marketing for many of this clients. Although there are many who couldn’t survive without having a world of information and connections at their fingertips; there are those prefer things in print form. This small town realtor’s question was in regards to making his print marketing a powerful tool.
We thought this was a great question and one that should be addressed! Print marketing is still alive and well, but it’s not the same as it was twenty, ten or even five years ago. This medium has found ways to keep up with the times, and we want to make sure your printed products are just as cutting edge as your online efforts!
Here are five key elements you’ll want to be sure to include in your print marketing.
1. Clarity- Have a clear message of what you’re trying to say. Sending a postcard or placing an ad just for the sake of doing is ineffective marketing. Make sure the message benefits the reader as it will indirectly benefit you. For example; if you’re offering free information or are announcing a home you just listed; they’ll hopefully think of you first when it comes to selling or buying a home!
2. Call to Action- You’ll always want to have a specific call to action! Never say “Call me!”, but “Call me for _!” This blank could be filled in with: a free market report, information regarding homes for sale in your area, etc…
3. Make it Irresistible- Always try to have an “irresistible offer” (as Michael Russer likes to call it). This goes along with #2, but if you can come up with an offer to include in your call to action; do it! Whether it’s the offer of a free market report (as noted above) or a free cup of coffee; give the reader something that will give them that extra boost of encouragement to call you.
4. QR Codes- Always, always, always use a QR Code on any printed material. This is your link from print to online marketing! A QR Code allows you to capture leads more easily and extends far beyond your printed piece.
5. Custom Design- Be sure to use a custom design as opposed to a template. It’s almost always apparent when a template design is used and this will send a clear message that you don’t mind the cookie cutter approach. People may wonder if you apply the cookie cutter approach to every area of your job. Creating a custom design for a postcard or flyer may take a few extra minutes or may cost a little more; but the result will be well worth it! Allow your print marketing to attest to your unique and custom approach to helping them buy or sell a home!
These five tips will allow you to take your print marketing efforts to an advanced level! You’ll notice a difference in their effectiveness and find that your money is being well spent. If you have questions about creating a custom design, irresistible offers or QR Codes; your Real Estate Virtual Assistant will be able to help!
We’re helping our clients update their print materials on a daily basis and they’re seeing the results! Contact your Virtual Assistant to turn your print materials into cutting edge marketing!
Contact Carrie
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How to Publish Your Print Materials Online For FREE!
Monday, June 14th, 2010
If you have been in business for any length of time, chances are you have many print materials (i.e. special reports, articles, marketing plans, tips etc.) that would serve you better online. It used to be a bit of a problem (and expensive) to re-purpose these materials for your Website or Blog. Not any more, here’s why…
Make An Issuu Out of Everything
ISSUU (pronounced the same as “issue”) is a free online service that allows you to easily and quickly take any digital document (i.e. PDF, Word, etc.) and convert it into a very interactive online format that anyone can read directly within your Website or Blog. Your visitors don’t need anything other than Flash to view these documents and they look and act like a real magazine or report.
It only takes seconds to convert documents and you can then embed them (with the code provided with the document) into any Web page. See the example below of the PDF handout I’ll be using for tomorrow’s session with ERA Top Producers at their convention in Atlanta.
In addition to making your documents look better, the “Wow!” factor will help you really stand out. Perhaps even more importantly however, you can track statistics as to how many times a document was viewed down to the page level. This will give you a very good idea as to whether or not your material is perceived as valuable by the viewers.
Once you create a new account (no credit card required) you start converting to your heart’s content. However you can also search to see what other Issuu users have published (and selected to make public) based upon key words and phrases. Search for “Real Estate Marketing Plan” and you will see how some sales people have put this tool to use.
While this is a very cool and powerful way to display your marketing plans for sellers, some might (rightfully so) be concerned that you are educating your competitors. Well, there are a couple of ways around this. First, you can flag any converted document as “Private” which means no one can view it unless you give them the URL. You can go a step further like Mega-Producer Melinda Estridge did and also embed it in a password protected page that only prospective sellers can view.
Turn “Wow!” Into Closed Transactions
As I looked through several of the real estate examples I noticed something glaringly missing from each one –a call to action. Most squander the opportunity to engage with the viewer by simply doing the typical “Show & Tell”. If you are going to use Issuu to publish your reports and plans on the Web, at least take the time to think through how you can make it so engaging that they will want to contact you immediately.
To sum it up it’s cool, free and completely worthless unless you use it and include calls to action.
Click to Text Widget for Your Website and Blog
Friday, May 14th, 2010Last week we wrote about speaking the language of Generation Y. With all that we know about this demographic, it only makes sense to offer as many avenues of communication for them as possible on your website. Here is a widget that will allow your prospects to send you a text message from your website and/or blog – best of all – it’s free! Keep reading to find out more and follow the 3 easy steps to get this widget installed on your own website and/or blog…
What is it?
It is a no pressure way for your prospects to contact you via text message, while browsing your website. Simply paste the code that is given to you on your website and a small form appears that allows visitors to text you via the website. This sends a text message to your cell phone. And get this, you now have their cell phone number so you can send a text message back! Think of this as another lead capture form for your website. You’ve now got a hot prospect’s cell phone number!!
However, let me warn you – DO NOT CALL THEM.
Whether you’re dealing with a Generation Y’er or a Boomer, you must adapt to the way THEY want to communicate with you. If someone opts to text you from your site, they do not want a phone call. If they wanted a phone call, they would have called. Use this opportunity to start a relationship using texting as your avenue of communication. At some point, you’ll have the opportunity to ask if you can call them or if they can call you, but again, I warn you, do not do this too early in the relationship. Let them begin to feel comfortable with you via texting first! Bottom line, you must speak your prospects language!
In three easy steps you can start capturing these prospects on your own website:
1) Download the Code:
Go to http://www.realestatetechnologyonline.com/widget/ and fill out the form. You’ll need to indicate your cell phone number as well as indicate your cell provider so that the widget can generate the appropriate code for you. You can choose from two different widgets, both are very nice and sleek. Here’s a screenshot of the two options:

After you fill out the form to receive your widget, you’ll be given a text box with the html code for your very own widget. Copy that code.
2) Adding the Widget to Your Website
If you’re not too tech savvy, you may need help with this part, so send the the code to your webmaster, website service provider, or virtual assistant (or better yet, just send them to this blog and ask them to implement this for you). Indicate where on your site you would like the widget to be placed.
If you know html code, great! Add this code to your website, putting it in the place you want your widget to appear.
3) Test the Widget
Regardless of who ads this widget to your website for you, you’ll want to test the service to make sure it is working properly! (UPDATE: This widget will not work on WordPress without installing a plug-in that will allow you to post iFrames. Email me if you need more information on this!)
You’re now in business and soon you’ll be communicating to this new and exciting generation that is entering the real estate market with money in their pockets and an eager drive to buy their own home. This widget may also work on your blog and perhaps some of the social networking sites!
Share your experiences with us please. We are excited to hear how this will work for you!
Carrie Gable of RealSupport, Inc. is our “VA Quick Tip” columnist offering expertise in real estate marketing, technology and more. RealSupport’s office and team of 9 full-time staff members is located near Chicago, IL. Their successful team works virtually for many top real estate agents nationwide. Pioneers in the Real Estate Virtual Assistant industry, RealSupport offers marketing, website and logo design, branding, lead generation, technical support, transaction management and more.
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How to Conduct Virtual Meetings —For Free!
Monday, March 29th, 2010
What if you could connect with online prospects in real time giving them a tour of your area, listings or even financing options from the comfort of their (and yours) own home? In addition to saving them and you time, it provides a level of service they are not likely to see from your competitors. And now there is a way to do it at no cost to you.
GoToMeeting On Steroids
It seems like we use this kind of technology every day in my business. And until recently the tool of choice (for years) has been GoToMeeting from Citrix. This is a perfectly good option except that it costs about $49/mo. Then I discovered that Adobe has an online service called Acrobat.com that provides several online services including virtual meetings through its ConnectNow platform. The cost of the service depends upon the maximum number of people you need to be in your virtual meetings at any one time. If you can live with the limitation of three people (you and two others) then this service is absolutely free. Considering that in most cases you are dealing with a husband and wife (who may or may not be in different locations during a meeting) you are pretty much covered.
Like GoToMeeting, Adobe ConnectNow meetings allow you to share your desktop, give control to others in the meeting and allow them to share or give control to you. You can either use a conference line or your microphone and speakers for the audio. After that however, the similarities end and Adobe ConnectNow really shines, because:
- You (or everyone in the meeting for that matter) can use webcams to give the meeting a more intimate, personal touch;
- Use sophisticated drawing tools to annotate anything shown on the shared screens;
- Use a separate White Board for brainstorming purposes;
- Share files in a collaborative way.
You can have as many meetings as you want for as often as you need without additional cost (as long as you stay within the three person limit). Inviting people to your meetings couldn’t be easier since it involves just sending them a link whose address never changes. The only thing they need on their end to attend is Flash, which nearly everyone has installed anyway.
There’ More…
ConnectNow is just one of the useful tools available to you as a free Adobe.com subscriber. Similar to Google Docs, Adobe.com has a suite of tools that include an online word processor, slide presenter and spreadsheet along with the ability to convert documents into PDF. And because Adobe uses the Flash platform to deliver all of this functionality, you will find that everything you do, whether conducting virtual meetings or sharing an online slide presentation, has a powerfully elegant look and feel about it.
How to Get Started
Just go to Acrobat.com and click the “Sign Up” button in the upper right-hand side of the page. It is as simple as that! No credit card information required. I personally have been using virtual meeting services for years and can honestly say that Adobe’s ConnectNow service is extremely functional, and (perhaps just as important) easy and fun to use. Run, don’t walk, to sign up for this free service and see for yourself the power and possibilities this incredible free service holds for you and your business.
DISCLAIMER: Always investigate any third-party products or services to your satisfaction prior to using them. RUSSER Communications, its officers, staff and consultants do not receive any compensation whatsoever from third party vendors and are not responsible for any damage or liability you may incur as a result of using products or services mentioned herein. If you do not agree to these terms do not use the product or service mentioned.
The Secret to Online Lead Conversions
Monday, March 8th, 2010
For most sales professionals, converting online leads is the bane of their Internet world. Online consumers just don’t behave anything like those you meet face-to-face or on-the-phone. Now imagine if there was just one thing you could do that would suddenly convert cold online inquiries into serious clients.
Small Steps to Solve Big Problems
In their new book: “Switch: How to Change Things When Change Is Hard” authors Dan & Chip Heath explore how big problems don’t always require big solutions or worse, big changes in behavior. Big problems can often be solved by leveraging just one simple, small change in behavior. For example, real estate companies and their agents have been struggling with how to boost online lead conversion since the inception of the commercial Internet. They often approach this with massive training programs and/or constantly introducing even more complicated strategies (like social networking) when agents haven’t even mastered the basics of speaking the language of online consumers.
If companies and agents would use just one thing consistently, they would see their online lead conversions soar. That one thing is what I call the Critical First Response Email script. This is an email script engineered to be used specifically as the first response to online inquiries. I crafted this script and have been teaching it since the 1990′s and always receive email from incredulous agents who are astounded at how well it works. Here’s one that I just received a few days ago:
Last week I had used the email lead response script that was provided in the course. I had been going back and forth with the prospect and finally met to show her the rental property this week. Very nice, professional gal and we hit off very well.
She thanked me profusely for my quick replies to her emails AND said, the first email I sent to her was the reason why she trusted me!!! It was non-threatening and she felt I totally understood where she was coming from making an internet inquiry. It was EXACTLY as you and Michael said!!! Amazing…
RuthAnne Salvatore, REALTOR/Broker Associate
C.R.S. Certified Residential Specialist
ERA Goodfellow Homes
203.994.4860 (Mobile)
Just One Thing…
Remember the movie “City Slickers”? Billy Crystal’s character asks “Curly” the trail boss (played with dead-eye aplomb by Jack Palance) “What’s the secret to life?” And Curly responds by holding up his finger and says “Just one thing…” Well, I don’t know about the secret to life, but I sure as hell know the secret to boosting online lead conversions and it’s just one thing —consistently using the Critical First Response Script for every initial inquiry that comes your way via the Net.
Here’s Where You Find It
If you’ve read this far then you deserve to have access to this incredibly powerful, yet simple tool. Just go to www.FaceBook.com/OnlineDominance and click on the “Cool Tools” tab at the top (you will need to be a fan of Online Dominance to get access to this tab’s contents.) You will be able to immediately download this script right from there.
Remember, big problems can often be solved by very small changes in behavior. Here’s your chance to find out just how powerful this thinking really is…
Manage Your Staff By Cell Phone
Thursday, October 29th, 2009
Recently one of my ULTRA eTEAM members wanted a way to instruct her VA on what she wanted done just using her cell phone. It was also important that these instructions came over as text, not just a voice mail message. Then I remembered this incredible service that did this and so much more…
Jott is an online service that transcribes any voice mail message you leave on it’s service and sends the transcribed text to whoever you want –all controlled by simply your voice! Here’s how it works:
- Call into the special Jott phone number (866-568-8123)
- The system will say “Who do you want to Jott?” and you just name the contact to whom you want your transcribed message sent
- Say your message
And that’s all there is to it! Jott will proceed to transcribe your message and send it via email to your named contact. At this point you are probably wondering how Jott knows where to send your transcribed message. Well, you can import your contacts from Outlook, Gmail, Hotmail, Yahoo Mail or a CSV file. Once imported, Jott does a pretty good job of recognizing the correct record simply by you saying their name. Then Jott sends the transcribed message email to the email address associated with the name you imported.
You can try Jott for free for a week. After that, if you decide to keep using it your looking at $3.95 per week (as long as you can keep your messages at 15 seconds or less –no limit on number of message though). Currently this service is only for US and Canada (sorry Mates Down Under
). Since so many sales associates run their business via their cell phone, this just one more way to make that a bit easier.



In case you didn’t notice, there is a whole crop of young, willing and able real estate buyers that seem to have their head buried in their smartphones. Gen-Y prefers texting over talking and their phone IS their world. Here’s a way to get their attention and business —fast!
Now this next part is very important. Of the six different download options shown, there are only two you will typically work with. Gif if you plan on placing the code on a Webpage or email and Eps if you plan on using it in print. Gif images are the smallest file sizes for this kind of image and are ideal for placement in Webpages. However, they are not good for print or other media because they don’t scale well. That is, they get blurry or pixelated if you try to blow them up beyond their original size and will become unreadable by the smartphone apps.
This past February 18th I wrote an article about how Realtor Doug Newby’s 
