Posts Tagged ‘Google’
Seven Qualities of a High-Performance Website
Wednesday, September 29th, 2010
The vast majority of real estate sales associate Websites fail miserably to come anywhere close to achieving their full business-producing potential online. Typically these sites fail in a number of different ways. Here is a powerful way you can self assess your own site to see what works, what doesn’t and what to do about it…
It’s Not Just About Driving Traffic
Driving traffic to your site is easy. Getting visitors to engage and convert into serious clients is not. In fact there are seven major qualities that your site needs to get right before it can be a fully productive online presence:
- Targeting & Branding – This is how well your site is targeted and differentiates itself to a specific niche market. Less than 2% of all real estate Websites are targeted. In their attempt to “speak to everyone” they end up talking to no one.
- Design – Just because a site is beautiful doesn’t mean it will be effective (just ask any agent who has spent thousands on a “beautiful” site only to see it not produce a dime of new business). Design needs to take into account many factors including being consistent with the nature of your target market and branding.
- Copy & Content – The primary purpose of you copy and content is to engage the visitor and effectively answer the question “What’s in it for me?” from their perspective. It has been my experience that most real estate Web copy fails completely in this respect.
- Interactivity / Ability to Engage – Information, even great information is not enough. Your content needs to engineered to maximize engagement via irresistible offers.
- Navigation – Ease of use and consistency are the hallmarks of good Website navigation.
- “Internet Empowered Consumer” Friendliness – Reassurances of privacy throughout your site and explicitly not requiring consumers to reveal who they are when they complete a form are crucial for your visitors to feel safe and secure when using your site.
- Promotion & Tracking – How your site is promoted depends upon its target market focus. Keep in mind that some target markets will NOT use search engines to find your site.
NOTE: You can self-assess your own Website for these qualities by downloading a 40 Point Website Assessment form I use to evaluate agent sites. Just go to www.Facebook.com/OnlineDominance and click the “Cool Tools” tab at the top and follow the instructions on the assessment form.
Don’t Bother Calling a Web Designer –Yet
There is no such thing as perfect, only a constant state of refinement to continually improve a Website’s ability to generate business and differentiate you from your competition. It takes many months of planning before you even THINK about talking to a Web designer. Unfortunately, this is the exact opposite approach used by most people in the business.
Even the most gifted designer cannot make an effective Website that scores high in all of the above categories until you give them your written plan and vision for dominating a particular niche. Think of it this way: 90% planning, 10% building and execution. Once you give them your plan, the building of the site is actually fairly straightforward.
Here are some sites that score very high on the above mentioned assessment:
- www.DowntownLivingMiami.com
- www.ChevyChaseLiving.com
- FortSill.GoArmyHomes.com
- www.IntownLivingAtlanta.com
- www.SellingCantonHomes.com
- www.MilitaryMove.ca
- www.GotDreamNeedHome.com
Each of the above sites are highly targeted and required 3 – 6 months of intense planning before their owners even spoke to a Web designer. Take a few moments to examine each one carefully and you will see why they all score so high on the Website Assessment.
Improving your site’s performance starts with determining what its weaknesses are and then taking very well thought out and committed action to correct them, one at a time.
AUTHOR’S NOTE: another version of this article was first published in REALTOR Magazine Online a couple of weeks back. Despite the warning above about not seeking out a Web designer prior to planning your site, apparently that is what many people who read this article did. In speaking with Bobby Carroll of Dakno (the design firm for all of the above sites) he said their phone “rang off the hook” with agents wanting sites “just like the ones in the article”. Another example of how people look but don’t see and read but don’t get it…
Our Top 7 FREE Google Tools for Real Estate Agent
Friday, August 13th, 2010If you hadn’t noticed, we’re big Google fans and we can’t help ourselves! There are just too many great things that Google has to offer, and yep, they all happen to be FREE! As Real Estate Virtual Assistants we’re constantly on the lookout for the next big thing in technology and we love to share tips that can make our clients’ lives easier, after all, we believe in the motto “Work Smarter, Not Harder”! If you think Google is just a search engine, we’re here to give you our top seven FREE Google tools for real estate agents that are sure to make you a huge fan of Google as well!
YouTube: YouTube is one of the leading website online today. In 2006 Google purchased YouTube which has proved to be a successful endeavor. Each day, the site receives over 2 billion views and on average each person spends 15 minutes a day on the site. Realtors have caught on to this trend as they can create Community webpages and embed the perfect community video. Also, uploading new listing videos to YouTube is a great way to showcase a home and gain huge exposure for your clients. Interested buyers can search YouTube for listings in their area, resulting in leads for you and buyers for your listing clients!
Google Docs: Google Docs allows you to upload files online to share with others and also allows restricted or full access from any computer. Posting your marketing or prelisting presentation on Google Docs will take the worry of files being too large to send through email or even having your personal laptop with you at all times. A key feature is that multiple users can have the same document open and Google Docs allows editing capability at the same time as well!
Google Analytics: In an age of seemingly abstract marketing tools such as building SEO, and Social Media sites in which you aren’t able to see any official stats, Google Analytics steps in. Easily track what people search for when they land on your site. Search the most used key words so that you can integrate them into your website or blog allowing for enhanced SEO. Customize your preferences to see only the data that interests you. Using Google Analytics allows you to see reports of the traffic to your website or blog.
Google Voice: As an agent, you’re constantly going from your office to your car to your home and you may find it a challenge to let people know where they can reach you! Google Voice will generate a phone number for you in which you can be reached no matter where you are! This phone number will ring through to your different phone numbers until you are reached; which is great for not missing those important calls! Google Voice also sets up a voicemail which can transcribe messages and send them directly to your inbox. This tool also offers free calls and texts anywhere in the US and Canada!
Google Translate: Do you find yourself in a metropolitan city with people relocating from all over the world? Easily reach these potential overseas buyers with a website that speaks their language! Google Translate can translate your website into any language! Generate links of your website in Spanish, Italian, French or any other language and post these links to your site. Potential client can click on that link and instantly see your entire site in their language; talk about impressive!
Google Calendar: This tool allows you and your real estate team (or heck, even your spouse) to create individual calendars and then share them to merge into one calendar. This allows agents to see their team members meetings or showing appointments as well as sharing what they have going on each week. Everyone can access the team calendar and when adding an appointment to their personal calendar; it will show up on the team calendar. This is ideal for avoiding scheduling conflicts while also bringing a cohesive feel to the team.
iGoogle: As an agent, time is a precious commodity and with all that’s vying for your attention, the last thing you want to do is spend your time jumping from website to website. The solution? iGoogle. This “landing page” allows you to create a personalized portal in which you can access your Facebook and Twitter accounts, YouTube, Google Docs and Google Calendar all from one page! How great would it be to upload a new listing video to YouTube and then check your Facebook business page along with Tweeting about your new listing all with the ease of staying in one place? You can also add RSS feeds which means you will be automatically updated each time your VA posts a new post to your blog! Customize your weather, sports updates or any other personal items that you would like on your page. Use iGoogle as your home page and each time you get online, you’ll see all the information you need at once!
I hope all, or at least a few of these tools have sparked an interest as something you would like to begin incorporating in your daily life! If you have any further questions or need help in setting up any of these FREE tools; let your Real Estate Virtual Assistant know! We’re here to help!
Carrie Gable and the team at RealSupport, Inc. are our “VA Quick Tip” columnists offering expertise in real estate marketing, technology and more. RealSupport’s office and team of 9 full-time staff members is located near Chicago, IL. Their successful team works virtually for many top real estate agents and brokers nationwide. Pioneers in the Real Estate Virtual Assistant industry, RealSupport offers marketing, branding, website and logo design, listing marketing, lead generation, technical support, transaction management, social networking, blogging and much more… Just ask!Visit us Online at RealSupportInc.com
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Catch the Google Wave of the Future, or Sink!
Friday, July 30th, 2010You’ve got the idea of Facebook and Twitter. So what now? Say hello to Google Wave (sign in or sign up with any email address to check it out). Launched in May, this newer program has the potential to revolutionize the way you interact with leads and existing clients, and can be used as another powerful prospecting tool . Google Wave combines the concepts of Facebook and Twitter with Google Search, Google Docs, YouTube, E-Vite, and basically every form of discussion forum on the internet. The potential is truly unlimited.
Imagine running a Google search of public conversations and forums, easily accessible and in the same place. You can do that! How about starting a discussion of your own, and inviting your contacts via email? Sure. What about starting a discussion and posting it openly to the public to engage? Yes. Organize your Home Buyer Seminar and guest list and agenda, even host a home buyer seminar live online, cost-free!
Beyond networking, Google Wave will change and improve the way you work. Track tasks, troubleshoot and work in groups, embed Waves in your website, ask questions, answer questions, and much more. Sure, it is young and there are still processes to streamline and improve, but better to learn and grow with the program. Wouldn’t you love to be the one around the office with all the answers, rather than questions?
Google Wave is a game changer, and you’ll want to be ahead of the curve on this one. So, I know, you want to get started. There are so many possibilities, but as with all multi-functional, multi-purpose cool tools comes a bit of “how-to” to get your head around. Try starting here:
Don’t get overwhelmed and throw in the towel on this! You can find other suggested video’s provided by Google that will help you navigate the program. Still need help? Have questions? Ask your real estate virtual assistant to help you catch the wave!
Have a great weekend!
Carrie Gable and the team at RealSupport, Inc. are our “VA Quick Tip” columnists offering expertise in real estate marketing, technology and more. RealSupport’s office and team of 9 full-time staff members is located near Chicago, IL. Their successful team works virtually for many top real estate agents and brokers nationwide. Pioneers in the Real Estate Virtual Assistant industry, RealSupport offers marketing, branding, website and logo design, listing marketing, lead generation, technical support, transaction management, social networking, blogging and much more… Just ask!Visit us Online at RealSupportInc.com
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Google Makes Your Active Fan Page Even More Valuable
Sunday, February 28th, 2010
Google is busy serving up real-time updates from Twitter, Myspace, blogs and so on for hot search topics or trends. It just added Facebook Fan Page updates to this mix and here is why it’s important to you.
The world of search results and relevancy is going more real-time (you can largely thank Twitter for that). Since Google is all about providing relevant search results for a particular search, it is now striving to provide these real-time yet ephemeral results right at the top of the non-sponsored results of each search. If you have an active Facebook Fan page focusing say on your primary neighborhoods, and fans are actively posting comments, then you are going to see more search engine traffic. First to your Fan Page, then (by extension) to your site. This also means that your Fan Page is likely to rank higher in the search results over all as a result.
For this to work in your favor however, two things need to be in place regarding your Facebook Fan page:
- Its focus needs to be relevant – a Fan page is NOT about you (at least not if you want to succeed)! For most real estate sales professionals this means it needs to be about your particular niche and/or neighborhoods you service.
- Fans need to be active – this means you must keep the content fresh and worthy of comment.
I truly believe that appropriately maintained social media will be the new “Google Juice” for driving Web traffic and hence most online business. Static content, even if comprehensive, is no longer enough. So if you are not connecting with clients and prospects this way (i.e. via an active Facebook Fan page), now is a good time to start!
* Special thanks to Brad Carroll of Dakno Marketing for this tip :0)






Imagine if you could advertise your services in such a way that only those who are most likely interested would even see the ads. And better yet, you only paid for when they acted on those ads. Sounds a lot better than traditional print advertising doesn’t it? This is what “hyper-targeted” advertising is all about and nowhere is the opportunity greater for this than on Facebook and yet few people in the real estate industry have taken advantage of it.
This past February 18th I wrote an article about how Realtor Doug Newby’s 