Posts Tagged ‘thrive’
Ignorance Is, Well… Ignorance
Friday, February 26th, 2010
My Mom had an expression to describe the innocence of my Dad’s world view: “Ignorance is bliss.” Apparently that particular trait was not passed down to me given one of my favorite expressions is: “Better the devil you know than the one you don’t.”
Unfortunately “Ignorance is bliss” is the way far too many people live their lives or go about their business. It’s easy to see why. It’s a way to avoid the unpleasantness that is a part of our existence here on earth. It’s also the way to avoid taking responsibility to make things better for ourselves and those around us.
Choosing the “bliss” of ignorance is choosing to be unconscious. It also means lost opportunity, failure to see real danger and often being the cause of it…
Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity.
Martin Luther King Jr.
Seeing things for what they really are is often not a fun experience. It is necessary however if you want to thrive in a world that is changing at light speed. The key is to not internalize what’s happening “out there”. Observe it, make behavioral adjustments as needed and move on. Reality becomes painful primarily when we turn it into a story about us rather than acknowledging that it is simply “what is”. Easier said than done, I know —which is why so many people opt for the bliss of ignorance. BTW, if ignorance was bliss, then why aren’t there more happy people? Something to think about…
First Time Buyer Niche Success Story
Saturday, February 6th, 2010Take one relatively new sales associate, add liberal helpings of passion and commitment and you end up with someone who comes out on top. Here’s how she did it (in her own words).
Hi Michael
Just wanted to say I’ve loved what having a niche has done for my business from a personal enjoyment point of view. (it sucks to hate your job). Tomorrow I meet with my broker to go over my business plan for 2010 and I am excited and proud of what I’m doing.
I just had my second annual VIP Client appreciation party, and put pix up on my photo blog. I got a lot of community involvement (donations of prizes) which generated awareness of my business, re-grouping with old clients (who now really love me) and the photo evidence is now further marketing material… so I am sure things could be improved upon, but I wanted to share it with you – here’s the link to my latest photo blog entry: http://photos.dreamhomearlington.com
But the point of this email was to tell you how much I’ve personally enjoyed developing my niche of working with First X Buyers – it totally gives me focus, and something more interesting to talk about than “I sell houses” My broker thinks I’m brilliant. (blush) and credit to Mr. Internet!
Also, something I just did that others may find interesting: I had $50 American Express gift cards made up with my logo on them - and I’ve been giving them to buyers at Closing, along with a bottle of champagne. I have also used them as “THANK YOU!’s” for referrals. People remember me when they spend the money, and it’s kind of a hit – so I thought I’d share it in case you think others may want to do this. Thanks again, and I welcome any input on my blog/ site, or whatever!
Bija Satterlee
Bowes GMAC
1010 Mass Ave, Arlington 02476
781-354-4835 c
781-643-1741 f
www.bowesre.com
www.dreamhomearlington.com
http://photos.dreamhomearlington.com
http://blog.dreamhomearlington.com
I received the above email last Wednesday. Bija has since had her annual business review with her broker and followed up with this (received just a few hours ago):
“…I had my annual business meeting review with my broker, and he said not only was I among the top producers in town, and in our office, in his words “Ive never seen an agent put the ‘whole package’ together quite like you have – with your niche, your web site, your blog, the seminars, the whole deal.” I have areas I need to improve in, but he said he was very impressed and proud to have me as an agent in his office. So that was like hitting the jackpot – to get recognition like that from him.”
Do you get a sense of how much she loves the process? That is actually one of her most powerful success secrets. If you don’t believe me, just read the following post…
So that was like hitting the jackpot – to get recognition like that from him.
How Your Lizard-Brain Holds You Back
Friday, January 29th, 2010
How can nature be so cruel? I was just reading a blog by Seth Godin about the reptilian part of our brain —the one that evolved first.
This little nodule buried deep within the folds of our grey matter has one primary purpose —survival. How ironic that this clump of cells, at this stage of our human evolution, threatens at best our ability to achieve full potential and at worst the very survival of our species.
So what does this have to do with doing more real estate deals? Actually, just about everything. You see, you can blame your reptilian brain for:
- Talking yourself out of going the extra mile to realize your dreams;
- Reacting negatively (and blaming others) for set backs;
- Acting like everyone else does in the business, effectively eliminating differentiation;
- Not taking a chance by breaking out of old behavior patterns.
Yes, that old lizard lump thinks it’s protecting you when in fact it is holding you back. After all, it’s not very smart…
Your lizard brain is here to stay, and your job is to figure out how to quiet it and ignore it..
Seth Godin (from Quieting the Lizard Brain)
Unlike other animals though, we do have the ability to overcome what are effectively primal survival urges. However, it first takes awareness (of their influence) then committed action to change our instinctual behavior. Fortunately, we also have a highly evolved Human Spirit that each of us can tap into to rise above just reacting and surviving. We already survived, now it’s time to flourish.
How to Create Extraordinary Results
Friday, January 22nd, 2010
What if a famous and wealthy person came up to you and made this offer: “I’ll pay you $500,000 if you bring in 10 new listings in the next 5 days.” Chances are that your mind will start reeling with ideas on how you are going to accomplish that goal. At that very instant, you have become committed.
Unfortunately, most people don’t know the meaning of the word. They spend more time telling people what they are going to do than actually doing it. Lip service is never a substitute for true commitment.
The issue is not whether we are capable of commitment, it’s making sure the vision of the outcome is strong enough to maintain our committed actions. And this explains knowing why you do what you do is so darned critical to commitment and hence your overall success…
Are you committed to just getting by, to just getting through the day with as little effort as possible? Or are you committed to something greater, something magnificent and exciting and fulfilling?
Whatever you’re truly committed to, is exactly what you’ll achieve. Whatever you’re truly committed to, determines the kind of life that you lead.
Ralph Marston
If you find your energy flagging and commitment waning perhaps it’s time to examine what is truly important to you. So right now, this very moment, take the risk of finding your unique “magnificent obsession”, your fundamental sense of why you are here on this planet. This a choice you can make. And when you do, be ready for your new-found commitment to lead you into a life you never thought possible.
How to Have 90% of Your Business Come From Online
Sunday, January 17th, 2010
If you were to name the number one criteria for success in this business, what would it be? Talent, knowledge, connections or a combination of all three?
Given that most people in real estate sales barely make a living, perhaps a better question would be “What do most sales people fail to do?” And I can answer that in a heart beat, they fail to implement the ideas and strategies they already possess.
During last week’s Live Group Coaching session we had one of my very long-term and highly successful students, Douglas Newby share the secrets to his incredible online success. He went from doing practically nothing online to having it comprise 90% of his continually growing business.
If you listened carefully for the “theme” behind his success, it was his committed persistence to implement what he learns. Now imagine that, actually putting into practice new ideas —who would have thought…
A good idea is about ten percent and implementation and hard work, and luck is 90 percent.
Guy Kawasaki
In speaking to the industry for over 15 years I have found that perhaps 1% – 2% of sales associates in any training program fully implement what they learn. So what do the rest do? Well it seems that they are on a never ending quest to find the elusive “silver bullet” that will solve all their problems by simply writing a check. Good luck with that.
The good news is that the ability to consistently implement is a learned behavior. Which means that you can choose to use this sure-fire success strategy at any time. It’s simply a matter of making the choice and then, well… implementing it
)
Fake It Till You Make It…
Tuesday, January 5th, 2010
Can you imagine going on a listing appointment and not knowing how to complete the listing form? Well my friend, that is precisely what I did when knocking on FSBO doors back in the Spring of 1976.
After about three weeks of doing this I finally took in my first listing. Somehow I just knew this young couple in a modest condo unit were going to say “yes”. When it came time to complete the listing form I simply gave it to them and said “Here, you folks start filling this out while I measure your property.”
The irony of this episode is that a very experienced real estate agent lived right next door to this FSBO and was just waiting for them to fail and hand over their listing. Also, within three months I was making more money than thought possible in any job and was not-so-affectionately known as the “FSBO Kid” by the real estate community —some of whom where more than a little miffed at this young, blond-haired (yes, I actually had hair at one time
) upstart.
I was able to pull this off (along with so much else in my life) because I’ve always subscribed to the philosophy of “Fake it till you make it!” The fact is, we are all in that position almost every day of our lives. Things are changing so fast that it is impossible to “be ready”. You just have to plunge in and learn as you go. In this way, business and life become a continuously changing adventure…
Life is either a great adventure or nothing at all.
Helen Keller
We live in increasingly uncertain times. And “uncertainty” is just another way of saying we don’t know exactly what to do just yet. So, as the vicissitudes of life and business come your way “fake it till you make it” and remember, it’s all just a great adventure!
How to be Instantly Creative For Greater Profits
Saturday, November 28th, 2009
Don’t think you are creative? Well, think again! The fact is, most REALTORS are quite creative otherwise they would never last in this very demanding, ever changing industry. It’s not the lack of ideas that’s the problem; it’s just a matter of using the right process to access them. And here’s one of the most powerful methods there is to turn on your inner Thomas Edison and tap into the creative well of others too…
Harvesting Great Ideas via Bubble Charting
The quickest way to turn off your creative flow is to try to make a list of ideas. Why is this so bad? Because by its very structure a list has an enforced priority (i.e. 1st item, 2nd, and so on…), which causes your mind to evaluate ideas rather than just let them come out. Ideally you want a way to capture your ideas as quickly as they appear without interruption or judgment getting in the way.
Bubble charting is a very simple mind-mapping method I learned in a writing class 25 years ago that has absolutely transformed how I generate ideas and organize my thinking. It is so powerful that I use it many times each week to help me run and grow my business. Here’s how it works:
- Take a blank piece of paper and draw an oval in the center. Then put the name of the topic in this oval for which you want to generate tons of ideas;
- For each idea you think of (never mind if it’s any good or not –remember, no judgment at this stage of the process) simply put it anywhere on the page and draw an oval around it an arrow from it to the central topic oval;
- When you have ideas that relate to other ideas just do the same as in step 2. above except draw the arrow so it connects the two ideas.
When you are done, your page might look something like this:

In the real world however, if you are using pencil and paper, or a white board, it is more likely to look like this:

It’s not about being “pretty”, rather getting as many ideas (good, bad or otherwise) out as quickly as possible. While paper and pencil or white board is fine for bubble charting exercises, these mediums don’t make it particularly easy to edit, share or even store your creative work. Thankfully there are tools available that make the bubble charting process much easier and even “pretty” when you are done!
Bubble Charting and Mind-Mapping Tools
I never thought a computer-based mind-mapping tool could ever replace the ease and free flowing nature of paper and pencil —boy, was I wrong! After using some of the tools mentioned below my bubble charting / mind-mapping capabilities have exploded with additional speed, ease, sharing and storage for future use…
- MindGenius – (www.MindGenius.com) this is my absolute favorite mind-mapping tool, and unfortunately it is the most expensive (over US $200). This is a PC based software that you download and install. Once you get the hang of it you will be able to generate bubble charts and mind-maps at lightning speed. By exporting your mind-maps as images or PDFs you can easily share them with others.
- MindMeister – (www.MindMeister.com) similar to MindGenius but is Web-based instead and much less expensive (there is even a free version). However, this particular solution is a case of “you get what you pay for” as it is a bit clunky and slow when generating mind-maps —not a good thing when ideas are flowing like the Mississippi.
- LovelyCharts – (www.LovelyCharts.com) this is a very elegant and well designed Web-based flow charting and diagramming solution that can easily be adopted for bubble charting. In fact, we use this in my company when bubble charting ideas for our students. And with a free version, the price is right.
- Virtual-WhiteBoard – (www.Virtual-WhiteBoard.com) this is the least elegant of these tools since you have to literally draw your bubble-charts manually. However, what makes this particular solution unique is the ability to have real-time collaboration among different people each of whom can add to the bubble-chart with everyone seeing the results. Once again, there is a free version of this service to try out.
- MicroSoft Office 2007 – both Word and PowerPoint give you the ability to create “smart charts” that resemble bubble charts.
The above are just a few examples of the many computer-based mind-mapping tools that are available to you. However, the key to using a computer-based tool to help you bubble chart or mind-map is that you don’t want to think about how to use it during the process. With this in mind, MindGenius is the hands-down winner. You simply type your ideas, and it creates the mind-map for you.
Whether you bubble chart / mind-map with a pencil and paper or use a sophisticated software tool, you can greatly enhance the results by inviting more people to the party…
Throw a Brainstorming Party to Generate Tons of Ideas
By adding more people to the brainstorming process you will have access to ideas, solutions and strategies that you could not even imagine otherwise. But like everything else, there is a process to get the most from your group brainstorming without it turning into a fat-chewing session:
- Gather a group of friends & associates who truly want to help you (30 minutes max)
- Assign one person as the “Recorder” (i.e. will create the bubble chart as the ideas are voiced)
- Provide plenty of beer / wine and pizza (lower inhibition lubricates the creative process —just don’t allow anyone to drive home under the influence however!)
- Give the rest of the “rules” to your group:
- Keep a rapid fire pace
- No editing or criticizing! (nothing shuts down a brainstorming session faster than this)
- The more “out of the box” the ideas are the better.
You want to make the above process fun and fast-paced. By doing so, you and your group will likely generate more ideas in just a few minutes than you could do by yourself over six months! And remember, not all the ideas will be good. In fact some will be quite awful. That’s okay, because you can always edit the ideas and select the best ones after everyone goes home.
Speaking of “ideas” here’s a clever one that one of our students came up with to use social networking to help him brainstorm an idea. He simply went on Facebook and started a “contest” for all his Facebook friends to come up with the best ideas for a particular problem he was working on. In short order, the ideas just came flying in and he didn’t even have to buy beer or pizza.
Innovative ideas, when properly implemented, is what typically sets one person apart from the rest of the pack. Using the methods described above you will have an endless supply of great ideas to choose from. And once you have them the only thing left to do is brainstorm how you plan on putting them into practice…
NOTE: Mr. Internet®, RUSSER Communications, its staff and officers receive no compensation whatsoever from any third party vendors (unless he/they are directly involved with the creation and/or improvement of a vendor service or product), and make no recommendations as to the suitability of the products or services mentioned in this article. Always thoroughly investigate any product or service before trying or purchasing.
Mr. Internet is the alter-ego of Michael J. Russer, an internationally recognized Internet speaker, trainer, author, and strategic consultant to the real estate industry. He’s dedicated to helping real estate professionals leverage their people skills into profit on the Internet. Send your Internet questions to help@askmrinternet.com or you can visit his Website at http://www.russer.com
This article is reprinted in its entirety from the November 2009 issue of REALTOR® Magazine by permission of the NATIONAL ASSOCIATION OF REALTORS®. Copyright © 2009. All Rights Reserved other than mentioned above. Mr. Internet® is a registered trademark of RUSSER Communications
The Cool Cats Get The Cream
Thursday, November 19th, 2009
As a real estate professional, if you were to imagine yourself as a cat, which kind would you be: a “Cool Cat”, “Fat Cat” or “Tom Cat”?
Cool Cats…
These are the folks that see every challenge as an opportunity, are highly coachable and are willing to do whatever it takes to succeed. They own their successes and their failures and never blame others or outside circumstances when things don’t go as hoped.
Fat Cats…
We all know some of these
) They are the top producers who are resting on their furry referral laurels. Their creed is “If it ain’t broke don’t fix it!”. Not particularly interested in learning or applying new ideas and effectively waiting to curl up and retire.
Tom Cats…
These are the fence sitters. They look around to see what everyone else is doing rather than doing it themselves. They give lip service to being a “Cool Cat” but their actions say something very different. And they are the first to blame everybody and everything else for their woes —everyone that is except the person they see in the mirror. Unfortunately, it has been my experience over the past 15 years of speaking to cats of all stripes, that about 93% of real estate salespeople fit the Tom Cat profile.
So let me ask again, which one are you? Do you own your success and failures, don’t care anymore or simply blame others…
When you fail to get the desired results, what’s the first thing you must do? Take credit for it. What you own, you control. When you choose to own your results, then you put yourself in control of those results.
Ralph Marston
The good news is that you have a choice; you CAN change your stripes. You can choose to be a “Cool Cat” if you want to. And you will, once you really see that being any other way simply does not serve you the well…
Tell Me What You Did, Not What You're Going To Do…
Thursday, November 12th, 2009
Okay, let’s face it —we’re all in sales. And what that means is that we do a lot of talking for a living, which for the most part is great. But sometimes, talking can set us up for failure.
When I was a kid (way before the Internet) I had this habit of telling people what I was going to do. Only problem was I often didn’t take the steps necessary to achieve what I said I would. It got to the point that if I caught myself saying what I was going to do before doing it, then I knew I was already in trouble.
Unfortunately, many sales people share this same trait. They give lip service to “what they’re going to do” and often don’t follow it up with the action required to achieve it. Enthusiasm and good intentions in this case are just simply not good enough…
Success happens when you stop talking and start doing. Achievement happens when you stop dealing in promises and start taking action.
Instead of making elaborate, impressive plans, get busy taking small, effective steps. Instead of striving to convince others of what you’re going to do, attract their attention and support by virtue of what you’ve already done.
Ralph Marston
As sales people we are optimistic, which is an awesome thing. However, optimism has to be followed up with hard work, dedication and commitment. Anything less is just a bunch of hot air vying for attention before the inevitable “pop” of yet another Ralph Kramden-esque* balloon.
* for those under 50, Ralph Kramden was the lead character on the old Jackie Gleason show who was always trying to convince the world (and his wife) he would get rich quick
)
Dream Big, Live Large…
Thursday, November 5th, 2009
How have your dreams been lately? I don’t mean the ones you have between the sheets, instead the one you hold in your heart. Is it big enough? And, does it reflect your true sense of purpose? While this sound the same as having a “big goal” it is so much more than that. Goals are a stepping stones on the path of life and business. Your “Big Dream” is the path. It’s not the destination, it is the way there.
So many people are afraid of their “Big Dream”, so much so they don’t even want to acknowledge the possibility that it even exists. To do so means taking the responsibility of living it and that just gets in the way of putting food on the table and paying the mortgage.
Believe me, I’ve been there, done that myself. It is so easy to get caught up in the day-to-day “stuff” that we can easily loose sight of what life is all about. We end up going through the motions as our sense of fulfillment silently slips away. Yes, details have to be handled and things will be tough from time to time. However, by holding your “Big Dream” clearly in your head and heart, you will overcome all obstacles…
When you get knocked down by disappointment, it’s important to have a dream that will compel you to get right back up. When obstacles block your path, be sure that you’re carrying a dream that will show you the view from a higher perspective.
Ralph Marston
So, what’s your “Big Dream”? Not sure, have no clue? If you think you don’t have one then don’t “think”; instead just listen, to the truest voice there is —your heart. It has been whispering it to you faithfully since the day you were born…



